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Managing Jobs That Need Special Attention

Pavilion alerts you to jobs needing attention by confirming settled costs or prices, or flagging items with an "Attention Required" status.

Conditions Triggering Attention Required Warning

When you finalize the Job or add it to POS, Pavilion will show a warning message that the job requires special attention if:

  • At least one part or service is labeled Cost is Estimated or Price is Estimated

  • The Attention Required checkbox is selected for the job

Enabling the Attention Required Flag for a Job

1. Open the Job record page.

2. Navigate to the General Information section, click on the pen icon to edit it.

3. Select the Attention Required checkbox to designate the job for special attention.

4. Optional. Locate the Internal Note field and enter any relevant details about the attention required. This note will appear on the POS when attempting to finalize the job.

5. Click Save to apply the changes.

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