Layaway cancellation refers to the process of discontinuing an existing order. It typically involves reversing the transaction, refunding any payments made, and updating inventory levels accordingly.
This instruction will provide the steps to cancel Layaway and finalize the cancellation on the POS.
1. In the Layaways tab locate the Layaway that needs to be canceled. Click on Cancel Layaway in the top right corner of the record page.
2. A confirmation window will appear. Add a Cancellation Fee if applicable, and include a Note if needed.
3. Now that your Layaway is canceled, you can add it to the POS. If you wish to revert the cancellation, you can click on the Restore button.
Click on the Add to POS button.
4. Add Payment.
5. Verify all the cancellation information and complete the necessary steps to finalize the cancellation. Click on the Finish button.
