Check the selected list view
A list view controls which information appears on the page.
For example, one list view may show all vendors, while another may only show recently viewed vendors.
If you do not see the information you need, first check which list view is selected.
1. Select the current list view name, such as Recently Viewed.
2. Choose another list view that matches what you need.
3. Review the results.
Check list view filters
Some list views use filters to show only certain information.
Filters may limit results by:
Record type
Status
Owner
Date
Other fields
If information looks missing, check whether a filter is hiding it.
Check the tab and app
Make sure you are looking in the correct area of Pavilion.
For example:
Use Customers to find customer information.
Use Inventory to find item information.
Use Jobs to find job information.
Use Sales to find sales information.
Also confirm that you are in the correct Pavilion app, such as B2C or B2B.
Check Your Permissions
If you still cannot find the information, you may not have permission to view it.
Contact your system administrator if:
You cannot see a record
You cannot see a field
You cannot access a tab
Your results look different from another user’s results