Cash register helps you track daily cash activity by register during POS sessions. It records cash payments, pay-ins, payouts, and closing totals so each register can be reconciled at the end of the day or shift.
Enable cash register
Before register sessions can be used, cash register must be enabled in Pavilion Settings.
Only users with the appropriate permissions can enable cash register settings.
Open the App Launcher.
Search for and open Pavilion Settings.
Open Org Settings.
Find POS Cash Register Enabled.
Change the value from false to true.
Click Save.
Grant register session permissions
Users need the Pavilion Register Session Manager permission set to create or manage register sessions.
Open the App Launcher.
Search for and open User Management.
Locate the user who needs access.
Click the dropdown icon next to the user.
Select Permission Sets.
Find Pavilion Register Session Manager.
Add it to the user’s assigned permission sets by clicking the right arrow.
Click Save.
Start a register session
A register session must be active before POS transactions can be completed when cash register is enabled.
A store and register can only have one active session at a time.
Open the App Launcher.
Search for and open Register Sessions.
Click New.
Select the Store.
Select the Register.
Enter the Starting Cash Count. You can enter denominations from coins through $100 bills. Pavilion automatically calculates the total starting cash amount.
Click Start.
Start a register session from POS
If no active register session exists, Pavilion can prompt you to start one from POS.
Open POS.
If prompted, select the Store and Register.
Enter the Starting Cash Count.
Click Start to begin the register session.
After the session is started, you can continue processing POS transactions.
⚠️ When the Cash Register feature is enabled, POS transactions cannot be completed until a register session is started and a register is selected.
Record a pay-in or payout
Use Pay-in when cash is added to the register outside of a sale. Use Payout when cash is removed from the register outside of a sale.
Open an active Register Session.
Click Pay-in or Payout in the top-right corner.
Select the Payment Method.
Enter the Amount.
Add a Note if needed.
Click Save.
View pay-in and payout records
Pay-in and payout actions are recorded on the register session.
Open the Register Session.
Go to the Adjustments tab.
Review each adjustment record.
Each record shows the adjustment amount, payment method, and note.
Close a register session
Close a register session at the end of the day or shift to compare the counted amount against the expected amount.
Open the active Register Session.
Click Close Session.
Review the expected activity for each payment type.
Enter the counted totals.
For cash, you can enter physical denominations. Pavilion calculates the total cash count.
For non-cash payment methods, enter the counted total directly.
Review any differences.
Click Close Session to complete the session.
After a session is closed, it becomes read-only and can be reviewed later based on user permissions.
Manage registers from a store record
Registers can be viewed, created, edited, or deleted from the store record.
Open the App Launcher.
Search for and open Stores.
Open the store you want to manage.
Go to the Configuration tab.
In the Registers section, do one of the following:
View existing registers.
Click the dropdown next to a register to edit or delete it.
Click New to create a new register.
All registers created here become available when starting a register session for that store.
Understand the Close Session screen
The Close Session screen compares what Pavilion expected to collect during the register session with what was physically counted.
For each payment type, Pavilion shows:
Start Amount: The opening amount entered when the register session was started.
Payments: The total amount collected through POS sales during the session.
Adjustments: The total value of Pay-in and Payout actions recorded during the session.
Expected Total: The amount Pavilion expects to be in the register based on the start amount, payments, and adjustments.
Difference: The difference between the expected total and the counted total.
Enter counted totals
For Cash, enter the physical denominations counted in the drawer, such as coins and bills. Pavilion automatically calculates the Total Amount based on the counts entered.
Use the Additional Amount field if you need to enter a manual adjustment.
For non-cash payment types, such as PayPal or Wire Transfer, enter the Counted Total directly. Pavilion compares the counted total to the expected amount and shows any difference.