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Adding a Card Fee in POS

A new Card Fee option lets you automatically add a payment processing fee to POS orders.

How to Add a Card Fee

1. In POS, open the order.

2. Click the dropdown iconCard Fee.

3. In the popup, you’ll see:

  • Title (default: Card Fee)

  • Fee %

  • Internal Note

4. Enter or adjust the Fee % (editable only for unsaved items).

5. Click Add.

⚠️ Card fees are not taxed. You can only change the fee % before the item is saved. After it’s saved or returned, the fee is locked and will not update automatically.

How the Card Fee Works

  • Amount Calculation:


    Fee Amount = Fee % × Base Total ÷ 100

    • Base Total = sum of Pay Today for POS orders + total of floating line items after discounts and taxes

    • Other card fee items are excluded

    • Fee amount cannot be negative

  • Recalculation:

    • Unsaved card fee items automatically update if the order total changes or items are edited

    • Saved or returned card fee items are static

  • Cost: equals the fee amount

  • POS Cart Display:

    • Shows Fee % in the quantity column

    • Shows Fee Amount as the total

    • Unit price, discount, net, and tax columns are hidden

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