Pavilion

Using POS for Quick Sales

Enable tax-inclusive pricing for orders and POS in Pavilion by configuring tax settings and toggling the Include Tax option.

Including Tax for Sale Items

Deleting Orders (Jobs, Sales, Special Orders or Layaways)

This article explain the process of returning sale line items in Pavilion.

Returning Sold Line Items from Customer

A brief introduction to the different order types in Pavilion, including Job, Special Order, Layaway, and Sale.

Managing Orders

Canceling Orders

Guide on adding trade-in items through POS, including creating new trade-ins or selecting existing multi-quantity inventory items. Covers prefilling, editing, and how trade-ins update inventory automatically.

Adding Trade-ins from POS

Creating, selling and using Gift Cards, paying with gift cards.

Managing Gift Cards

Use coupons in Pavilion to apply discounts, either fixed or percentage, through templates or manually in POS and Jobs.

Managing Coupons

Managing Coupons and Gift Cards in Pavilion

Mark sale items as Donation or Giveaway directly from the Order page or POS by editing the sale line and saving the changes.

Marking Sale Line as a Donation or Giveaway

Use Pavilion POS to process a Job, Sale, Layaway or Special Order, take a deposit payment, and generate receipts or envelopes.

Processing an Order through POS and Taking a Deposit

How to upload diamond and jewelry products to RapNet from Pavilion and how to troubleshoot common issues related to product synchronization.

Uploading and Managing Products on RapNet

Gallery allows you to select images that will be printed on documents like Receipts, Orders, and Envelopes.

Managing Images that are Printed on Documents

How to generate and send a Stripe payment link to your customers for online orders, including Jobs, Layaways, Special Orders, and Sales.

Sending a Stripe Payment Link to Customers

Creating a New Order in Pavilion

Learn how to take payments and issue refunds in Pavilion POS using Stripe Terminal.

Handling Stripe Payments and Refunds in POS

Step-by-Step Guide to Returning a Purchased Item and Applying the Credit Toward Another Item or the Customer’s Account in Pavilion.

Crediting Funds From a Returned Item

Learn how to archive and restore orders in Pavilion. This guide explains what happens when an order is archived and how to easily bring it back if needed.

Archiving Orders

You can manage customer credit directly from the POS in Pavilion. This guide explains how to adjust a customer’s credit balance by adding an Adjust Account line item during a…

Adjusting Customer Credit in POS

Learn how to take payments and issue refunds in Pavilion POS using Nuvei Terminal.

Handling Nuvei Payments and Refunds in POS

Track daily cash flow per register in Pavilion. Learn how to enable Cash Register, manage register sessions, record Pay-in and Payout adjustments, close sessions, and manage registers at the store…

Using Cash Register

A new Card Fee option lets you automatically add a payment processing fee to POS orders.

Adding a Card Fee in POS

Sales

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